We Take Care
  • Mon to Sat : 9 AM to 7 PM

    88 60 90 1999
  • Book Appointment
  • Pay Now
  • Home
  • Our Services
    • Physiotherapy @ Home
      • Basic Physiotherapy
      • Advance Physiotherapy
    • Essentials
      • Nurse
      • Attendant
      • Doctor Visit
      • Dietician
      • ICU Setup
      • Speech Therapy
      • Ambulance
      • Medical Equipment
      • Diagnostics/ Lab Tests
      • Occupational Physiotherapy
    • Specialized Treatments
      • Neuro Physiotherapy
      • Rehabilitation Physiotherapy
      • Orthopedic Physiotherapy
      • Sports Physiotherapy
      • Cardio Physiotherapy
      • Pediatric Physiotherapy
      • Gynae Physiotherapy
  • Ailments
    • Knee Pain
    • Back Pain
    • Shoulder Pain
    • Pre & Post Natal Physiotherapy
    • Sciatica
    • Joint Pain
    • Spine Pain
    • Ligament Tear
    • Hip Pain
  • Techniques
    • Laser Therapy
    • Cupping
    • Osteopathy
    • Chiro Therapy
    • Kinesio Tape
    • Dry Needling
  • About Us
  • Contact Us
    • Contact Us
    • Career
    • Franchise
Logo

Contact Info

  • New Delhi, India
  • 88 60 90 1999
  • office@wetakecare.in
WTC Today Pvt Ltd branded as ‘We Take Care’                            
                                                                                                 
Refund Policy

 

Case 1 : If a patient/attendant has paid the package fee in advance before the first service starts and the contact details of attending Dr/staff details are not shared with patient/attendant and he/she cancels the service then the paid amount will be refunded in one weeks’ time after deducting GST etc.

 

Case 2 : After service has started and if a patient/attendant is not satisfied with the services provided by the company. He/She can raise a complaint/dispute regarding the same in writing to company’s email ID office@wetakecare.in. The staff will be replaced twice to satisfy the patient/attendant. If still the patient remains unsatisfied and needs a refund, the reason will be investigated by the company within 3 weeks.
 
In case the complain is found to be true and without mala fide intention then the refund for the unused part of the service will be given to the patient/attendant in another 1 weeks’ time.
 
If case the complain is made with mala fide intention then the patient/attendant will be informed about the outcome of the investigation via email/sms/whatsapp message about the non-refund.
 
So the refund process completes in 4 weeks.
In case the patient/attendant is unsatisfied with the resolution provided, then both parties can refer to the mediation.

 

Case 3 : For any medical equipment taken from the company the warranty provided by manufacturer of the equipment will be applicable.

Get Well & bring back family's Happiness

Book Appointment

WTC Today Pvt Ltd

  • office@wetakecare.in
  • Noida, India

Get in touch

88 60 90 1999

Quick Links

Services

  • Home
  • Our Services
  • Physiotherapy @ Home
  • Basic Physiotherapy
  • Advance Physiotherapy
  • Essentials
  • Nurse
  • Attendant
  • Doctor Visit
  • Dietician
  • ICU Setup
  • Speech Therapy
  • Ambulance
  • Medical Equipment
  • Diagnostics/ Lab Tests
  • Occupational Physiotherapy
  • Specialized Treatments
  • Neuro Physiotherapy
  • Rehabilitation Physiotherapy
  • Orthopedic Physiotherapy
  • Sports Physiotherapy
  • Cardio Physiotherapy
  • Pediatric Physiotherapy
  • Gynae Physiotherapy
  • Ailments
  • Knee Pain
  • Back Pain
  • Shoulder Pain
  • Pre & Post Natal Physiotherapy
  • Sciatica
  • Joint Pain
  • Spine Pain
  • Ligament Tear
  • Hip Pain
  • Techniques
  • Laser Therapy
  • Cupping
  • Osteopathy
  • Chiro Therapy
  • Kinesio Tape
  • Dry Needling
  • About Us
  • Contact Us
  • Contact Us
  • Career
  • Franchise

Timings

  • Mon to Sat : 9 AM to 7 PM
  • Book Appointment

© Copyright 2020 by We Take Care